Customer Service Specialist (Financial Services)

Location: Leeds City Centre
Salary: £14.17 per hour (£25,800 per annum)
Hours: 35 hours per week, Monday to Friday
Contract: Permanent
Working Pattern: Hybrid (12 weeks onsite during training - 2 days per week onsite thereafter)

Are you passionate about helping people find solutions during challenging financial situations?

We're recruiting on behalf of a well-established and respected organisation seeking a Customer Service Specialist to join their growing team in Leeds. This is an excellent opportunity for someone with strong customer service, negotiation, complaints handling, collections, or case management experience who enjoys making a genuine difference to customers' lives.

If you're a confident communicator with strong problem-solving skills and enjoy working in a fast-paced, customer-focused environment, we'd love to hear from you.

The Role

As a Customer Service Specialist,...