Position Overview
Description We are looking for a dedicated Customer Service Administrator to join our team in Dania Beach, Florida. In this role, you will act as a vital connection between our organization and our customers, ensuring exceptional service and efficient communication. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced, collaborative environment.
Responsibilities:
β’ Act as the primary point of contact for customers, providing timely and accurate information regarding their service requests.
β’ Collaborate with internal teams to ensure efficient coordination and successful completion of customer service requirements.
β’ Review and verify completed service requests to ensure billing aligns with contractual agreements.
β’ Maintain organized and precise records of all customer interactions and service activities.
β’ Provide administrative support to enhance the efficiency of daily operations.
β’ Address and resolve customer inquiries a...