Customer Service Administrator
Desborough, NN14
£13.50 Per Hour

We are looking for a customer-focused individual to join a busy team based in Desborough, NN14.

The role will involve answering emails (internal and external), dealing with customer and colleague queries and resolving effectively in a good timeframe. You will; be expected to collate accurate information on the systems.

You will be based in a busy transport hub where you will be responsible checking deliveries have cleared and investigate missing deliveries as well as chasing outstanding deliveries and liaising with the depots.
 
Days & Hours
Monday to Friday  08:00am – 17:00pm
 
Main Duties

Answering emails from both internal and external personnel
Problem solving for clients, customers, and internal departments
Meeting client and customer expectations
Resolving customer and client queries
Providing reports in a timely manner
Checking deliveries have ...