Customer Service Administrator

Location: Portsmouth - office based role

Hours: 8:30am 5:00pm Monday to Thursday, 8:30am - 2:00pm Friday

Salary: £26,000 - £28,000

A well-established organisation is seeking a proactive and detail-oriented Customer Service Administrator to join its Operations team. This role is central to delivering a seamless customer experience, supporting clients from order receipt through to post-shipment, while maintaining a consistently high standard of professionalism and service.

The Role

The Customer Service Administrator plays a key role in ensuring all customer interactions are handled efficiently and professionally, while supporting internal teams to meet operational and delivery targets.

Key Responsibilities

Maintain a professional and courteous approach in all customer communications, both internal and external
Process customer orders accurately on a daily basis, ensuring minimal errors and full comp...