Customer Service Administrator (Temporary)
 
Location: Bishop's Stortford
Hours: Monday to Friday, 8:30am - 5:00pm
Salary: £26,500 - £30,000 (pro rata and depending on experience)
 
We're looking for a friendly, confident Customer Service Administrator to join a well-established family-run business on a temporary basis.
 
This is a varied role where you'll be speaking with customers every day, processing orders and becoming a trusted point of contact. You'll also have the opportunity to build your technical knowledge while working with a specialist product range.
 
What you'll be doing

Answering incoming customer calls and emails
Processing customer orders and returns
Providing excellent customer service and resolving enquiries
Understanding customers' requirements and recommending suitable products
Building strong relationships with customers
Liaising with colleagues across sales, purchasing, production, technical su...