12 month FTCCompetitive salary on offerAbout Our Client
This opportunity is with a medium-sized organisation operating within the industrial and manufacturing industry. The company specialises in providing essential services and products to a wide range of clients, fostering a professional and supportive work environment.
Job Description
Respond promptly to customer inquiries via phone and email, ensuring a high standard of service.Process customer orders accurately and efficiently, maintaining attention to detail.Collaborate with internal teams to resolve customer issues and provide timely solutions.Maintain and update customer records in the system, ensuring data accuracy.Provide product and service information to customers, addressing their specific needs.Identify and escalate complex issues to the appropriate department when necessary.Monitor and follow up on cu...