Customer Service Advisor

Contract: Full-time

Working Days: 5 in 7 days, with primary working hours of 8:30 am to 5:00 pm, Monday to Friday, working one weekend per month.

Hours: 40

Location: Barnwood, Gloucester, UK

Salary: £26,240 per annum

Main Purpose of Role

Deal with any incoming customer enquiries, ensuring that all customers are receiving the best service.

Responsibilities

* Deal with any incoming customer enquiries through our omnichannel CRM platform and ERP system, delivering excelling customer service.

* Deal with any customers in our Gloucestershire showroom, delivering excellent customer service.

* Liaise with other departments within the company to help resolve customer enquiries.

The summary of main duties & responsibilities is not intended to be an exhaustive list of tasks performed. You may be required to undertake additional duties as are necessary to promote the smooth and e...