Our client, a well-established and growing Accident Management company, is looking for a Customer Service Advisor to join their friendly and supportive team.

If you have experience in customer service, a contact centre, administration or a busy office environment, this could be the perfect opportunity. Full training is provided, so previous claims experience is not required.

As a Customer Service Advisor, you'll support customers following road traffic accidents, guiding them through the process, arranging replacement vehicles and keeping them updated every step of the way.

The Role

As a Customer Service Advisor, you'll manage customer cases from first contact through to completion, delivering excellent customer service while ensuring every case is handled efficiently.

* Handle inbound customer calls and enquiries.

* Manage customer cases from start to finish.

* Arrange suitable replacement vehicles.

* Liaise with repair g...