Where: EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) 

Full time: Permanent 
Salary: £26,116 rising to £26,738 after 8 months of being here, plus incentives and bonuses
Hourly rate: £13.35 per hour rising to £13.66 per hour at 9 months in role

Start date: July 2026 

 

Why this job matters

 

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.

 

Why not use your skills to make a difference and join our Broadband Technical Team in Newcastle (Gosforth). You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.

 

You don’t need ...