Immediate startWorking in a well established environmentAbout Our Client
This position is within a respected organisation operating in the business services industry. The company prides itself on delivering high-quality solutions to its clients and fostering a professional work environment. It is part of a well-established, medium-sized network with a strong reputation in the market.
Job Description
Respond promptly to customer inquiries via phone, email, and other communication channels.Provide accurate information about products and services offered by the company.Resolve customer complaints and escalate issues when necessary.Maintain detailed and accurate records of customer interactions in the system.Collaborate with other departments to ensure seamless customer service delivery.Assist in identifying opportunities to improve customer satisfaction and processes.M...