Customer Service Advisor
Redditch
£25,000 – 35 hour a week contract hybrid working once training has been completed. They do want someone who lives within a commutable distance to Redditch.

We are currently looking for a Customer Service Advisor to join a busy Customer Service team dealing with ordering processing, customer service queries and aftersales. This role is ideal for someone who is highly organised, customer-focused, and comfortable managing a variety of administrative tasks in a fast-paced trade environment.

Customer Service Advisor Key Responsibilities 

Handle customer enquiries and process orders for products

Provide excellent customer service by keeping customers informed throughout the order and delivery process

Answer incoming telephone calls and respond to emails, letters, and other correspondence

Liaise with carriers regarding delivery enquiries and updates

Input customer orders onto the computer system and produ...