Customer Service Advisor

Location: Huddersfield

Department: Activate Collison Solutions

Contract type:  Permanent

About the role

We're looking for a Customer Service Advisor to join our team to deliver excellent customer service and play a key role in ensuring repair instructions are deployed to the most suitable repairer, in accordance with customer SLAs. They are also responsible for ensuring that all systems are updated and maintained efficiently.


Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities.

Key responsibilities



• Manage vehicle claims end-to-end from repair instruction to completion and escalating where necessary.

• Making outbound and receiving inbound calls to and from customers, clients, 3rd parties...