Title: Customer Service Advisor
Contract Type: Permanent
Salary: £26,775 (London weighted salary), £25,210 (regional weighted salary) per annum.
Grade: 3
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Homebased Worker: Contractual hours to be worked on a remote basis, with ad hoc office attendance as required

Working Pattern: Hours: 35 hours per week, scheduled between 8am – 6:15pm, Monday – Friday
Closing Date: 29th June 2026
Interviews: 14th July – 17th July 2026
Start date: 26th August – 27th August 2026
Training: Once started, there will be 7 weeks of mandatory training via Microsoft Teams

Please click here for the role profile

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistanc...