Position Overview
Description
We are looking for a Customer Service Specialist to support business clients through responsive communication, accurate order processing, and relationship-focused service in Memphis, Tennessee. This Long-term Contract opportunity is ideal for someone who enjoys balancing customer interaction with detail-oriented administrative work while helping ensure a smooth purchasing experience. The person in this role will act as a dependable point of contact for inquiries, coordinate order-related activity, and contribute to strong client satisfaction through consistent follow-through.
Responsibilities:
β’ Manage inbound and outbound customer communication by email and other channels, providing timely, clear updates and resolving routine questions.
β’ Process customer orders with close attention to accuracy, ensuring entries are complete and aligned with client requests.
β’ Support business-to-business account interactions by assisting custo...