Position Overview
Customer Service Advisor
Nottingham City Centre Outskirts (near London Road) with free parking
c. Β£25,500
Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team.
Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.
Responsibilities will include:
* Communicating with customers via phone, email and web chat
* Providing sales and technical support in a busy and buzzy environment
* Taking calls from customers with queries about spare parts - checking availability and costs
* Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service
* Updating internal systems
* Some face to face service and sales counter work (worked on a rota)
The ideal candidate will have:
* Experience working in a ...