Customer Service Advisor (Out of Hours) 12 Week Contract Location: Lancaster House, Lincoln, Lincolnshire (LN1 1XX) Rate: 16.49 per hour (Umbrella) Contract: Temporary (12 Weeks) Hours: 25 Hours per Week Working Pattern: Out of Hours Shift Work Pay: Bi-weekly Important Information This is an Out of Hours position. Shifts include overnights, evenings, weekends, and public holidays. Candidates must be flexible and available to work the required shift patterns. The worker must be eligible to work in the UK. Core Working Hours Monday Thursday: 5:30pm 8:00am Friday Monday: 5:30pm 8:00am Overnight shifts may include 12:00 midnight 8:00am --- Job Description Summary This 12-week contract role within the Customer Service Centre serves as the first point of contact for emergency and out-of-hours enquiries across various Lincolnshire County Council services. The successful candidate will manage sensitive and urgent calls related to Adult Social Care, Children's Services, Housing, Highways,...