We have an exciting opportunity for Customer Experience Advisor role with our client in Ras Al Khaima. Interested candidates are encouraged to send their CV to

Job Title :- Customer Experience Advisor

Location: Ras Al Khaima

Duration: Permanent

Qualifications

• Candidates should ideally possess: ( Contact Centre or Customer Service Experience is Must )
• Strong customer service and communication skills.
• Experience in handling customer queries through calls, chats, or emails.
• Ability to cross-sell banking products and achieve sales targets.
• Knowledge of banking products, processes, and customer servicing.
• Strong complaint handling and customer resolution skills.
• Understanding of compliance, security, and fraud prevention requirements.
• Ability to accurately document customer interactions and maintain service quality standards.