Job Description
As a Customer Service Advisor - 9-month Fixed Term Contract you will join the Customer Service team within the MMS Business Unit, where you will support customers and internal teams by managing sales orders, service work orders, and enquiries. This role plays a key part in delivering a reliable and efficient service experience, helping to build trust and long-lasting relationships with customers while ensuring operational accuracy and timely delivery.

Responsibilities

• Process sales orders and service work orders accurately and within agreed timelines using internal systems
• Manage the shared inbox and respond to customer and internal enquiries with clear and timely communication
• Handle incoming calls relating to orders, pricing, product queries, and service requests
• Maintain and update customer records while ensuring data accuracy across systems
• Collaborate with supply chain, warehouse, and depot teams to ens...