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Customer Service Advisor

Company

Yorkshire Building Society

Location

Warrington, England

Posted

July 12, 2026

Position Overview

About the Role

As a Customer Service Advisor, you’ll:

  • Build meaningful relationships with our members and help them find the right products and services to support their goals—whether that’s saving for a special trip, buying a first home, or planning for the future.
  • Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
  • Focus on doing what’s right for our members—without the pressure of sales targets.

    • Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Warrington Branch

    We’re looking for a colleague who has a real passion for customer service and plenty of enthusiasm to join our Warrington team.

    If you enjoy supporting customers and being part of the local community, this could be the perfect role for you. You’ll be joining an experienced a...

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