🇺🇸 USAJobs.work

America's Job Portal

← Back to USA Jobs

Customer Service Agent 2- Part-Time- Perm-Kitchener

Company

Serco

Location

Kitchener, ON

Posted

June 17, 2026

Position Overview

**Position Description & Qualifications**

SUMMARY/PURPOSE:
• Evaluates an applicant’s eligibility to apply for an Ontario Driver’s Licence.
• Assesses applicants’ identity documents for validity.
• Provides information and assistance related to Driver Examination services.
• To ensure the fair and proper issuance of an Ontario Driver’s Licence.

KEY RESPONSIBILITIES:
• Provides excellent customer service during the delivery all Driver Examination Services.
• Providing information and assistance to applicants for all classes of licences.
• Reviewing applicant information to determine eligibility for a variety of classes of licences.
• Conducting vision screen testing, photographing of applicants, and administering written and/or oral knowledge testing.
• Scheduling and dispatching road tests and issuing temporary licences.
• Collecting fees for a variety of transactions.
• Investigating problems or errors...

Ready to Apply?

Join thousands of Americans building their careers

Apply Now