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Customer Service Agent (Manizales)

Company

Costumer Operation Success

Location

remote, caldas

Posted

July 03, 2026

Position Overview

Good Charlie

Bilingual agent / Customer service representative + crossed sales

Job Responsibilities

  • Understand customer needs and requirements

Qualifications

  • C1 in English.
  • Bachelor's degree or equivalent required.
  • Full time availability.
  • Prior experience in customer service, preferred.
  • Excellent verbal and written communications skills, attention to detail, experienced problem solver, strong listening, ability to multi-task, and manage time effectively.

About the job

  • 100% on-site vacancy in Itagüi
  • Indefinite term contract
  • Monday to Sunday / 2 days off / 45 hours
  • Rotative schedule
  • 2 weeks of training + 1 week of nesting
  • Basic salary $2.700.000 + commission $400.000 COP + hiring bonuses (400.000 COP 1st, 2nd and 3rd months of production) + tenure bonuses (from first 6 months to first 3 years) + Health insurance (Afte...

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