At PayRetailers, we are committed to providing cutting-edge solutions that empower businesses to succeed in Latin America. Our collaborative and inclusive work environment encourages creativity and growth, where every employee's contribution is valued. Get ready to embark on an exciting journey with us, as we strive to make a meaningful impact on the world of payments.
Our Customer Service team is being built and we are looking for a highly qualified Customer Service Representative. At the moment our end users are looking for the Customer Service Representative/Support Analyst who is **the main point of contact for **any queries related to their wallet services**.
**This roles is Hybrid, requiring presenciality to our offices in Sao Paulo.**
**Job duties and Responsibilities**:
- Identify and assess customers' needs to achieve satisfaction;
- Provide accurate, valid and complete information by keeping records of customer interactions;
- Follow communication procedures...