Job Description

We are looking for Customer Service Appointment Coordinators to join our team! This is a great career opportunity for applicants with automotive experience or any other customer service/telephone contact experience.

The Service Appointment Coordinator, also known as Service BDC plays a critical role in the success of the dealership’s service department by managing customer communication and driving service appointments. This role focuses on building customer relationships, handling inbound and outbound calls, scheduling appointments, and promoting service offerings. The Service BDC Rep acts as a liaison between customers and the service team, ensuring a seamless and professional experience.

We want to hire only the best, so you must pass a drug test and a background check.

Responsibilities