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Customer Service Apprenticeship Role

Company

Atradius UK

Location

cardiff, wales

Posted

June 18, 2026

Position Overview

Salary: £25,178 (annual). Fully funded qualification and comprehensive on‑the‑job training.

Full‑time position (36 hours a week) based in Cardiff Bay.

Role

You will join the Commercial Department as an Apprentice. Your core responsibilities include providing administration support to your colleagues, helping deliver an excellent service to our customers in the Customer Service and Policy Support Department. You will work with friendly and experienced colleagues who will teach you key skills such as organisation, administration, customer service, teamwork and the ability to work in a fast‑paced environment. As your skills and confidence grow, you will take on more responsibilities preparing you for further roles within the business upon completion of the apprenticeship.

What you will learn

  • How credit insurance works.
  • How your role fits into the wider business and the value you can add.
  • How to engage with custome...

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