POSITION TITLE: Customer Service Assistant (Zero hour contract)

REPORTS TO: Customer Operations Supervisor

Uber Boat by Thames Clippers (UBTC) is an inclusive organisation where we respect and value everybody’s contribution. We empower and trust our people to do the right thing. We strive to be excellent in everything we do to be best in class and it is our people that help to make our business a great place to work.

OVERVIEW

A brilliant opportunity to join Uber Boat by Thames Clippers (UBTC) at a time of significant growth.

UBTC was founded in 1999, initially operating a one boat service from South East to Central London. Today UBTC has a fleet of 21 vessels, serves 24 piers and carries over 4.6 million passengers, providing a unique transport offering to London’s commuters and visitors, connecting them to their homes, places of work and river-side attractions, in an environment that is unmatched by any other form of London transport...