Customer Service Associate - Bakery

Location: Dubai, United Arab Emirates
Industry: Retail
Job Type: Full-time
Salary: AED 3,500 – 5,000 per month

Key Responsibilities

• Welcome customers and provide friendly, professional assistance throughout their shopping experience.
• Help customers select bakery products based on preferences, dietary needs, ingredients, allergens, and serving requirements.
• Explain product features, preparation methods, storage guidance, and suitable complementary items.
• Respond to customer enquiries promptly and resolve basic concerns in line with service standards.
• Escalate complex complaints or product issues to the appropriate supervisor.
• Build positive customer relationships that encourage repeat visits and long‑term loyalty.
• Prepare, portion, package, label, and display bakery products according to approved procedures.
• Replenish shelves and display units r...