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Customer Service Associate – Consumer Products Support (WFO, Colombia)

Company

Fusion CX

Location

valle de aburrá, antioquia

Posted

July 01, 2026

Position Overview

If you are looking for customer service jobs or call center job vacancies in Colombia within a structured, performance-driven contact center environment, this role is designed for professionals who can manage high interaction volumes while delivering clear, solution-focused support. Fusion CX is hiring Customer Service Associates for a blended customer support process supporting consumer-facing operations that rely on accuracy, responsiveness, and consistent service delivery. This is an on-site opportunity for candidates seeking contact center jobs in Colombia, customer support roles, or customer service associate positions in a metrics-driven environment.

Job Description

About the Role

As a Customer Service Associate – Consumer Products Support, you will be responsible for handling inbound customer interactions, resolving issues efficiently, and maintaining accurate documentation across systems. The role requires strong problem-solving skills, a...

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