CUSTOMER SERVICE ASSOCIATE IV

Posting Start Date: 6/9/26

**At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.**

Job Description:

**Job Overview**

This position is the central point of contact for all daily operational requirements from inquiry and pre orders needs through all post order activities.

**Job Requirements**

• **Customer Relationship & Satisfaction**
Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries using SALES-FORCE.
Proactive communication to Customer on pending changes to MOQ’s, Lead Time, Price Agreement expiry and visits as required
Strategy for building positive customer relationships

• **Order management (OTC cycle)** – Creating orders, order changes (Pull-in, push out and cancellation), Creating de...