**Customer Service Associate - Logistics**

**Location: Beachwood, OH**

**Shift: Monday - Friday 9:30am - 6pm (0930 -1800) - Onsite 4 days a week**

**Position Summary:**

A Penske Logistics Customer Service Associate monitors delivery schedules to assure timely delivery of materials and products to customer locations. Manage time sensitive information and transactions in order to ensure on-time delivery by tracking shipments for pick-up, estimating times of arrival and delivery, and recovering loads when necessary. Candidate must have proven communication with a strong focus on internal and external customer service to meet business needs.

**Major Responsibilities:**

• Use TMS system to enter & process customer orders

• Work closely with common carriers to ensure on-time deliveries by checking shipment status daily and maintaining transportation relationships.

• Communicate with associates from other shifts

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