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Customer Service Associate - Polish Moderator

Company

Amazon Development Centre (South Africa) (Proprietary) Limited

Location

South Africa, South Africa

Posted

July 13, 2026

Position Overview

Work from home with Amazon!

Role: Customer Service Associate - Polish Moderator
Job Type: Permanent role
Location: Work from home in South Africa
Salary: R 67.35/hr (base pay) + R 27.50/hr (language bonus) = R 94.70 per hour


What will you do as a Communities Moderator?
This role involves moderating customer reviews and responding to email queries in both Polish and English, while meeting or exceeding quality and productivity goals set by management. The position requires clear, polite communication, maintaining a positive and professional demeanor, and following company policies and procedures. The ideal candidate will demonstrate knowledge of departmental resources, use customer service tools effectively, escalate issues appropriately, and proactively communicate trends to management. The role emphasizes timely, accurate, and professional customer service, with a focus on exceeding customer expectations and going above and b...

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