**Energy Customer Care Agent** (Work From Home)

**Location:** Michigan (Remote), must reside in the state of Michigan

**Schedule:** Monday-Friday 8:00 am-5:00 pm

**Pay Rate:** $15.50 an hour

**Position Overview**
We are seeking detail-oriented and customer-focused Energy Customer Care Agents to join our dedicated energy team. In this work-from-home role, you will support utility customers by delivering exceptional service in a specialized, technical environment. Our team plays a critical role in helping customers and program participants successfully navigate energy efficiency programs.

**Key Responsibilities**

· Review and process energy efficiency incentive applications for accuracy and eligibility

· Finalize approved energy applications and ensure accurate payment processing

· Provide inbound and outbound customer support via phone and online chat

· Assist applicants and p...