We are looking for a friendly and organized Customer Service Clerk to join our team. In this role, you will handle customer inquiries, process orders, and provide timely support to ensure a positive customer experience.
Key Responsibilities - Respond to customer questions via phone, email, and online chat
- Process orders, returns, and exchanges accurately
- Maintain and update customer records in the system
- Resolve complaints or elevate complex issues to the supervisor
- Provide product/service information and pricing details
- Assist with basic paperwork and data entry tasks
Requirements - High school diploma or above (diploma or high school diploma)
- Basic computer skills (MS Office, email, and data entry)
- Good verbal and written communication skills in English (and local language, if applicable)
- Patient, detail‑minded, and service‑oriented
- Ability to w...