Customer Service Coordinator
£12.90 per hour PAYE
Pollards Wood, Chalfont St. Giles
18 Month Contract

Our client is currently searching for a Customer Service Coordinator to join their team at their Pollards Wood office in Chalfont St. Giles

Responsibilities

• Customer & Field Engineer Coordination
  • Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and Field Service Engineers.
  • Manage service requests, schedule maintenance and repairs, and coordinate parts logistics.
  • Handle escalations and ensure timely, customer-focused resolutions.
• Operational Support & Logistics
  • Support internal teams with tools, parts and transport logistics
  • Resolve courier and supply chain issues to maintain service continuity
  • Collaborate with global logistics and planning teams to optimise service delivery
  ...