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Customer Service Coordinator - (Customer Experience & Order Management)

Company

Guardian Glass

Location

Bangkok, Bangkok

Posted

July 17, 2026

Position Overview

Your Job
Partner with Sales Managers to deliver an exceptional customer experience, ensure timely order fulfillment, maintain customer data integrity, and support profitable business growth through operational excellence and proactive customer support.
Our Team
You will be part of Supply Chain capability and working under the supervision of Order Management Leader.
What You Will Do
Customer Experience & Relationship Management
Serve as the primary operational contact for customer inquiries, order status, delivery updates, claims, and service-related issues.
Build strong customer relationships and deliver responsive, professional support.
Proactively identify and resolve service issues to enhance customer satisfaction.
Order Fulfillment & Service Excellence
Monitor customer orders and drive urgent actions to ensure on-time and co...
        

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