Join Merrithew as a Customer Service Coordinator in Scarborough, Ontario, for a dynamic hybrid role focused on administrative excellence and customer support. You will make an impact on client satisfaction.
This full-time backfill position reports to the Senior Manager, Customer Service. You’ll engage in high-volume inquiries, require attention to detail, and demonstrate excellence in multi-tasking as you support the Customer Service Team. Your proactive approach will foster positive customer interactions.
Key Responsibilities:
• Serve as the primary contact for customer service communications
• Process customer orders and follows up as needed
• Maintain accurate updates in the CRM database
• Organize and manage monthly service meetings and reports
• Coordinate warranty validation and registrations
Requirements:
• Minimum 2 years of relevant customer service experience
• Strong detail orientation and organizational skills
• Proficient with Microsoft Off...