At Donnelly Group, we are recruiting for a motivated and customer-focused Customer Service Coordinator to join our award-winning Jaguar Land Rover Retailer of the Year team at our Dungannon showroom.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
The Customer Service Coordinator acts as the key liaison between customers and the service department.
The role involves communicating with customers regarding vehicle issues, repair progress, and expected timelines, while ensuring that customer concerns and requirements are clearly relayed to the service team.
The successful candidate will demonstrate excellent customer service skills, maintain clear and professional communication, and adopt a proactive, sales-focused approach to support both customer satisfaction and business objectives.
Responsibilities: Provide excellent customer service through professional communication via phone, online...