- Handle customer inquiries regarding products, accounts, and services - Prepare and manage quotations, orders, pricing, and service schedules - Coordinate service appointments and daily schedules for service engineers - Resolve customer complaints, pricing discrepancies, and service-related issues - Maintain and update customer records and service documentation - Coordinate with internal teams, subcontractors, and suppliers to ensure smooth operations - Prepare daily, weekly, monthly, and annual reports - Support internal/external seminars and administrative tasks for the service department - Other tasks assigned by the manager
Job Requirement
- Experience 1 – 2 years in customer service, sales, quotation, and pricing management in manufacturing. - English conversational middle level (Communication with internal and documents) - Proficient i...
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