About the role

At HG, great customer service is more than processing orders, it is about reliability, partnership and making sure our customers can count on us every day. As a Customer Service Employee German B2B, you play a key role in supporting our international growth by delivering consistent, high-quality service to our German customers.

You will join a growing, international organization where collaboration is close, communication is direct and impact is visible. We set high standards in how we support our customers, continuously look for smarter ways of working and rely on strong teamwork across departments.

In this role, you are responsible for the accurate and efficient handling of customer orders from start to finish. You ensure that every order is processed correctly, customer information is up to date and questions are handled in a timely and professional way.

Your work directly impacts customer sat...