Market Leading BusinessHybrid Working AvailableAbout Our Client
The employer is a well-established organisation within the industrial/manufacturing sector. They are known for their strong commitment to providing high-quality products and services. This growing company offers a professional working environment and values excellence in customer engagement.
Job Description
Respond promptly to customer enquiries via phone and email, providing accurate information and assistance.Process customer orders and ensure timely delivery within established guidelines.Liaise with internal departments to resolve any customer-related issues or queries effectively.Maintain accurate records of customer interactions and update internal systems as required.Support the sales team by providing necessary documentation and information.Identify opportunities to improve customer satisfaction and escal...