Join Schaeffler as a Customer Service Executive in Oakville, Ontario, specializing in industrial bearings. Leverage your skills to enhance customer satisfaction and streamline service processes.
This pivotal role is designed for candidates with three to five years of experience in customer service or support roles. You will engage with sales teams, handle customer inquiries, and align service standards for order fulfillment. Your analytical skills will help and enable efficient processes across the organization.
Key Responsibilities:
• Provide support for assigned customer groups and sales organizations
• Implement service and contract management standards effectively
• Develop internal interfaces for streamlined operations
• Analyze and resolve customer complaints collaboratively
• Identify optimization opportunities and lead relevant projects
Requirements:
• Undergraduate Degree in Business Administration or Engineering
• 3 to 5 years of relevant experie...