Job Title: Customer Service Executive

Location: PAKISTAN

Industry: Real Estate

Job Summary

We are looking for a dedicated and customer-oriented Customer Service Executive to manage client interactions and ensure a high level of satisfaction throughout the real estate customer journey. The role involves handling inquiries, coordinating with internal teams, and supporting sales and leasing operations.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, and walk-in inquiries
• Provide accurate information about properties, pricing, availability, and processes
• Register leads and update customer information in the CRM system
• Coordinate property viewings and follow up with clients
• Resolve customer complaints professionally and elevate complex issues when required
• Maintain proper records of customer interactions and feedback
• Sup...