We’ve been improving customer experience experts worldwide since 1995. From humble beginnings, and an aspirational name, our belief and determination grew GAPbuster Worldwide from a local start-up to a truly global success story.

Today, as Sonata CX, we have offices and teams of customer experience experts worldwide, covering the widest range of measurement programs in over 100 countries. We’re looking to grow our terrific team to support the next stage of our plans.

Our expertise lies in our ability to deliver bespoke, highly complex, ongoing measurement programs that drive change from your frontlines teams and throughout your organisation.

The Opportunity

We are currently seeking an adaptable and enthusiastic team player to join our Operations team in the Petaling Jaya office, with strong opportunities for growth and development. As a Customer Service Executive reporting directly to the Team Leader / Shift Leader, you will play a key role in su...