Customer Service Advisor - Shipley

Full-Time, Permanent | Monday-Friday | ASAP Start

Are you passionate about delivering exceptional customer service and building strong relationships? We're looking for a proactive and organised Customer Service Advisor to join a growing business and become the key link between customers, suppliers and internal teams.

This is a varied role where you'll be responsible for ensuring customer orders progress smoothly from enquiry through to delivery, whilst providing outstanding support every step of the way.

The Role
As a Customer Service Advisor, you will:
* Respond to customer enquiries via phone and email in a professional and timely manner
* Process customer orders, returns and queries accurately
* Build strong relationships with customers and provide first-class service
* Place purchase orders with suppliers and manage orders through to completion
* Liaise with suppliers regarding lead times, stock availa...