Handle documentations and operation of airfreight, seafreight and end to end deliveries & customs clearance
Follow up on outstanding bookings and query resolution
Provide customer service to clients and overseas agents by handling their queries/feedbacks and updating shipment status proactively
Provide sales support and assist the sales team to check rates with overseas agents, carriers and 3rd party vendors and sending quotations on behalf of salesperson to clients when required
Creating shipment jobs and billings
Complying with company directions, policies and SOPs
Ensure customer satisfaction excellence
Help to increase customer confidence and secure more shipments from customers you are handling
To work closely with Sales Team to maximum customer profile successes
And any other work delegated to you by the Management pertaining to the interest of the company <...
Ready to Apply?
Join thousands of Americans building their careers