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Customer Service Executive(Contract)

Company

Confidential

Location

singapore, singapore

Posted

June 15, 2026

Position Overview

            Interest in art, urbanculture, and/or collectibles, combined with savvy in new technology 
6 months experience in a similar position 
Fluency in spoken and written English 
Accountable and able to adhere to deadlines 
Able to display initiative and raise issues when needed to the right people 
Experience with Zendesk is a plus 
Able to commit at least 6 months, full-time 
 Job Responsibilities  Answer general queries from the public about a ticketed event, including but not limited to: 
Manage query tickets through Zendesk, based on provided FAQ and documentation
Assist product managers on emerging support topics and mitigation 
Monitor and ensure daily Service Level Agreement (SLA) of ticket resolution within one working 
day 
Ensure customer experience target is met 
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Customer Service Executive(Contract)

Position Overview

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