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Customer Service ( Freight Forwarding)

Company

HONOUR LANE LOGISTICS PTE. LTD.

Location

singapore, singapore

Posted

June 14, 2026

Position Overview

Job Responsibilities:
  • Focal point to coordinate for day-to-day activities between stakeholders to achieve smooth transactions and build excellent working relationships
  • Handling local & overseas as well as internal and external customer enquiries, addressing concerns and offer solutions
  • Serve as backup to internal support group
  • Set up customer database, process bookings and executes pertinent orders
  • Manage shipping documentation (import/export) formalities efficiently to ensure absolute accuracy and compliance of procedures
  • Responsible for maintaining timely tracking status accuracy and schedules for all jobs
  • Prepare quotations
  • Maintaining internal/external KPIs and SOPs to meet customer requirements
  • Any other ad-hoc additional functions mandated by Management
Skills / Requirements:
  • Import/Export experience in freight forwarding is mandatory, experience in US tr...

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