Overview

• Serve as single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues.
• Ensure customer inquiries are answered in an efficient and timely manner, maintaining compliance with departmental standards.
• Conduct necessary analyses to address customers' issues, and provide regular updates to the customers.
• Develop and maintain customer portfolio through regular calls and face to face interaction, as needed.

Qualifications

• Ideal candidates: proactive, empathetic problem-solvers
• Responsibilities: provide support, resolve issues, ensure customer satisfaction
• Full training and growth opportunities provided