Act a liaison between the lab, clients, and patients.

Resolve internal & external customer requests via calls, instant messenger & email communications

Communicates with customers in respectful and professional manner.

Work in multiple databases to research complex issues and questions.

Provide customer education and information as needed.

Review test forms for accuracy and report any discrepancies.

Prepare and triage specimens for analysis.

Accurately identify and label specimens.

Pack and ship specimens as necessary.

Prepare and store excess specimen samples. 

High School Diploma or GED equivalent ...