Position Overview
**The opportunity**
We are currently looking for a Customer Service Lead. This person will be a key member of Polestar's Customer Service Operations team where you will serve as a primary point of contact for workshops and external partners, where you will ensure smooth communication and collaboration, be responsible for coordinating service operations, addressing queries and providing support to workshops and partners to maintain a high service standard.
Your role will involve managing service processes, ensuring timely resolution of issues and aligning workshop and partner activities with Polestar's operational goals. This role will be a important part of building strong relationships with our partners, and to contribute to efficient delivery of high-quality services and customer satisfaction.
This position is located at Polestar Norway HQ in Fornebu, Oslo. This role will mainly work onsite to really connect with your department and be able to better collaborate with the res...