Customer Service Manager
Impact Alliance (a DFC Manufacturing Group company, part of Confluent Holdings)
Alpharetta, GA | Full-Time | Exempt | On-Site | Up to 10% Travel

Position Overview**
Impact Alliance is seeking a Customer Service Manager to lead the customer service function at our Alpharetta, GA facility. This role is responsible for overseeing order intake, quoting, and customer communications while partnering closely with production to ensure on-time delivery and high customer satisfaction. The ideal candidate will build and develop a strong customer service team and drive consistent, reliable service performance.